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Effective date: February 17, 2026
Dr. 7 Family Dentistry (“we,” “us,” “our”) is committed to protecting your privacy and handling personal information in a secure and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit dr7familydentistry.ca (the “Website”), contact us, book an appointment, or use our services.
If you have questions about this Privacy Policy, please contact us using the information in the Contact Us section below.
This Privacy Policy applies to:
Visitors to our Website
People who contact us via phone, email, forms, chat (if available), or other channels
Patients and prospective patients interacting with us for inquiries, bookings, or care coordination (note: clinical records may be governed by additional legal/clinical privacy requirements)
This policy does not apply to third-party websites linked from our Website.
We may collect personal information and non-personal information.
Depending on how you interact with us, you may provide:
Contact details (name, email address, phone number)
Appointment and inquiry details (preferred date/time, message contents, reason for visit)
Patient-related details you include in your message (for example: symptoms, insurance details, or other information you choose to share)
Communication preferences (how you prefer we contact you)
Please avoid including highly sensitive medical details in online forms unless specifically requested. If you need urgent help, call us directly.
When you use the Website, we may automatically collect:
Device and browser details (browser type, operating system, device type)
Usage data (pages viewed, time spent, clicks, referral/exit pages)
Approximate location (based on IP address)
Cookies and similar technologies (see Section 6)
We may receive information from:
Analytics providers (e.g., website traffic measurement)
Advertising/marketing platforms (if used)
Appointment/CRM tools integrated with our Website (if used)
We may use information to:
Respond to inquiries and communicate with you
Book, confirm, reschedule, or manage appointments
Provide customer service and improve patient experience
Operate, maintain, and improve the Website (including troubleshooting and security)
Measure marketing effectiveness and Website performance
Comply with legal and regulatory obligations
We do not sell your personal information.
We collect, use, and disclose personal information in accordance with applicable privacy laws. Generally:
We rely on your consent (express or implied) for collecting and using personal information
We may process information where necessary for providing services, communicating with you, meeting legal obligations, or protecting our legitimate interests (such as securing our Website)
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
We may share personal information only when necessary, including:
We may share information with trusted third parties who help us operate our business and Website, such as:
Website hosting and maintenance providers
Appointment booking, forms, and communication tools
Analytics and marketing providers
IT and security vendors
These providers are permitted to use information only to perform services for us and must protect it.
We may disclose information if required to:
Comply with laws, regulations, subpoenas, or court orders
Respond to lawful requests from authorities
Protect our rights, safety, patients, staff, and the public
Detect and prevent fraud or security incidents
If we are involved in a reorganization, merger, sale, or transfer of assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.
We may use cookies and similar technologies to:
Enable core Website functionality
Understand how visitors use the Website
Improve performance and content
Support marketing and advertising (if enabled)
You can control cookies through your browser settings. Disabling cookies may impact some features.
If our site uses analytics (such as Google Analytics), those tools may set cookies and collect usage data to help us understand Website performance.
If you request information from us, book an appointment, or otherwise contact us, we may send communications related to your inquiry or care coordination.
Where required by law, we will obtain appropriate consent for promotional messages. You can opt out of marketing communications at any time by following the unsubscribe instructions (if available) or contacting us.
We keep personal information only as long as necessary for:
The purposes described in this policy
Legal, regulatory, and professional obligations (including record-keeping requirements)
When information is no longer needed, we securely delete, destroy, or anonymize it.
We use reasonable administrative, technical, and physical safeguards designed to protect your information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No method of transmission over the internet is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
Depending on applicable law, you may have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete information
Withdraw consent (where applicable)
Ask questions about how your information is handled
To make a request, contact us using the information below. We may need to verify your identity before responding.
Our Website is not intended for children under the age of 13 to use independently. If you believe a child has provided personal information through our Website without appropriate consent, please contact us so we can address it.
Our Website may contain links to third-party websites (e.g., maps, social media, booking tools). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective date.” Continued use of the Website after changes are posted means you accept the updated policy.
